Shipping Policy
Order Processing & Shipping Policy
Welcome to GAJJAR EXPORTER STORE. We are committed to providing fast, secure, and reliable delivery services across India and worldwide.
📦 Order Processing
Please allow our Ahmedabad, Gujarat, India facility time to process your order.
- Orders are generally processed within 1–3 business days
- You will receive an email confirmation once your order has been shipped
- Tracking details are shared via Email and SMS/WhatsApp (if available)
Business Hours:
🕘 Monday – Saturday: 9:00 AM – 6:00 PM IST
🏬 Store Pickup
Store pickup is available at:
📍 Ahmedabad – 382210, Gujarat, India
- Pickup available daily from 1:00 PM onwards
- Customers will receive an email notification once the order is ready for pickup
🚚 Local Delivery (India)
Local delivery is available within 10 km of our store location.
Delivery Information
- Orders placed before 9:00 AM may be delivered the same day
- Orders placed after business hours will be delivered the next business day
- Real-time tracking details are shared once the order is dispatched
Domestic Shipping Charges
- Standard Shipping: ₹70
- Free Shipping on orders above ₹499
Estimated Delivery Time
- 3–7 Business Days
Shipping charges are displayed during checkout based on delivery location and order details.
🌍 International Shipping
We offer worldwide international shipping through trusted courier partners including DHL Express, India Post, FedEx, Aramex, and other global delivery providers.
We currently ship to:
- 🇺🇸 USA
- 🇬🇧 UK
- 🇨🇦 Canada
- 🇦🇺 Australia
- 🇳🇿 New Zealand
- 🇦🇪 UAE
- 🇸🇬 Singapore
- 🇩🇪 Germany
- 🇫🇷 France
- 🇯🇵 Japan
- And many other countries worldwide
We deliver to more than 220+ countries and territories globally.
🚫 Countries We Currently Do Not Ship To
At this time, we do not ship to:
- Pakistan
- Austria
- Belgium
- Thailand
Shipping availability may change without prior notice.
🚚 International Shipping Charges
Shipping charges are calculated during checkout based on:
- Destination country
- Parcel weight
- Shipping method selected
🇺🇸 USA Shipping
- Express Shipping USD $19
- Shipping starts from USD $12
- Free Shipping on eligible orders above USD $50
🇬🇧 UK Shipping
- Express Shipping EURO € 10.33
- Shipping starts from EURO € 6.07
- Free Shipping on eligible orders above EURO € 43
🇨🇦 Canada Shipping
- Express Shipping CAD $26
- Shipping starts from CAD $16
- Free Shipping on eligible orders above CAD $70
🌍 Worldwide Shipping
- International shipping charges vary by country and parcel weight
- Final shipping cost is displayed at checkout
⏱️ Estimated International Delivery Time
| Shipping Method | Estimated Delivery Time |
|---|---|
| Express Shipping | 3–5 Business Days |
| Standard Shipping | 7–10 Business Days |
| Economy Shipping ( Free Shipping ) | 8–20 Business Days |
Delivery timelines may vary depending on customs clearance and destination country.
📦 Order Tracking
All domestic and international orders include tracking information.
Tracking details are shared through:
- SMS
- WhatsApp (if available)
Customers can monitor shipment status directly through the courier tracking link.
🛃 Customs Duties, VAT & Import Taxes
International orders may be subject to:
- Customs duties
- Import taxes
- VAT
- Local handling charges
These charges are not included in product or shipping prices and must be paid by the customer if applicable.
Customs policies vary by country, and customers are advised to check local import regulations before placing an order.
In most cases, customs duties are not charged; however, the final decision is made by local customs authorities.
We provide all required shipping and customs documents to support smooth customs clearance.
⚠️ Delivery Delays
Delivery delays may occasionally occur due to:
- Customs inspections
- Weather conditions
- International courier disruptions
- Public holidays
- High seasonal demand
We appreciate your patience and understanding.
📍 Shipping Address Responsibility
Customers are responsible for entering the correct shipping address during checkout.
Please ensure:
- Full name
- House/building number
- Street/area
- Landmark
- City
- Postal/ZIP code
- Country
- Contact number
are accurate and complete.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
📭 Failed Delivery Attempts
If the recipient is unavailable at the time of delivery:
- The courier may attempt re-delivery
- Packages may be left with neighbors or local delivery offices depending on courier policy
Additional charges may apply for returned or re-shipped parcels.
❌ Order Cancellation
Orders can only be cancelled before shipment processing.
Once an order has been dispatched, cancellation requests cannot be accepted.
If a product becomes unavailable after ordering:
- Customers may choose a replacement product
- Or receive a full refund within 7–10 business days
⚖️ Liability Disclaimer
We strive to ensure timely and safe delivery of all orders. However, we are not responsible for delays or losses caused by:
- Customs clearance procedures
- Government restrictions
- Natural disasters
- Courier service interruptions
- Incorrect addresses provided by customers
GAJJAR EXPORTER STORE reserves the right to refuse service or cancel orders at its sole discretion.
🔄 Refunds, Returns & Exchanges
We accept returns within 14 days of delivery if:
- The item is unused
- The product remains in original condition and packaging
Refunds are issued for the order amount excluding shipping charges.
📦 Damaged Orders
If your order arrives damaged, please contact us immediately with:
- Your order number
- Photos of the damaged product/package
📧 Email: info@gajjarexporterstore.com
Each case will be reviewed individually, and we will work toward a satisfactory resolution.
📞 Contact Us
For shipping, tracking, returns, or delivery assistance:
📧 info@gajjarexporterstore.com
We are always happy to assist our customers worldwide.